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Beth Crandall

Beth Crandall is Senior Technical Director of the Klein Associates Division, Applied Research Associates.



Titles by This Author

A Practitioner's Guide to Cognitive Task Analysis

Cognitive Task Analysis (CTA) helps researchers understand how cognitive skills and strategies make it possible for people to act effectively and get things done. CTA can yield information people need—employers faced with personnel issues, market researchers who want to understand the thought processes of consumers, trainers and others who design instructional systems, health care professionals who want to apply lessons learned from errors and accidents, systems analysts developing user specifications, and many other professionals.